Support

Help for businesses, staff and clients using ClokFox.

We answer on business days. Tell us your business's name and what you were doing when the problem happened. Please do not send health details, passwords or payment card numbers by email.

Clients of a business

For questions about an appointment, the wait list or a form, contact the business you booked with first, because they manage your visits. To stop texts from a business, reply STOP to any of its messages. To start again, reply START.

Staff connecting a calendar

Open Scheduling settings, then Staff calendars, and choose Connect Google Calendar or Connect Microsoft 365. ClokFox reads only busy times from your calendar and changes only the events it created. You can disconnect at any time from the same screen, or remove ClokFox from your Google or Microsoft account's app permissions.

If Microsoft says your organization must approve ClokFox Calendar Sync, ask your Microsoft 365 administrator to grant consent once for your organization.

Privacy and security

Read our privacy policy and terms of service. To report a security concern, email [email protected] with "Security" in the subject.